Technical Support Advisor

Permanent East Midlands Jobs & Advice in IT
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Job Detail

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Job Description

This vacancy is being advertised on behalf of Red Recruitment 247 Limited who are acting as an employment agency. The above postcode (LN6 3DH) is the location of our office and not the location of the advertised vacancy.
Our client is looking for an experienced customer service/business based candidate to work as their Technical Support Adviser. You must have excellent communication skills, have the ability to learn quickly and accurately and have knowledge of up to date software. Your main responsibilities will include redirecting or escalating support requests to the appropriate team members and liaising with the Technical Support and other teams to ensure continuity of service for all customers.
Experience working as client care/client support is essential for this role.
Due to the location of the site you must have your own transport

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