Service Engineer

Permanent East Midlands Jobs & Advice in Retail/Purchasing
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Job Detail

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  • Experience Not Specified
  • Industry Not Specified
  • Qualifications Not Specified

Job Description

Grafton Recruitment are recruiting for a Service Engineer on behalf of our well established and reputable client in Nottingham. The Service Engineer will be based at the Nottingham Centre, but will be required to service some customers off site, therefore a full UK Driver's License will be required for the role.

This is a junior position, however we are looking at capable and multi-skilled individuals from a good electronic/electric background, ideally trained to NVQ Level 3 or equivalent.

THE ROLE
* To manage throughput of product in the workshop, to agreed deadlines and quality standards
* To ensure that customer service remains paramount, maintaining rapport with the customer and focusing on customer satisfaction
* To ensure the smooth and effective running of the operation on site, being a champion of Health and Safety, security, stock management and housekeeping
* Control all administration paperwork within your remit
* Ensure that all company stock and spare parts are accounted for, and properly recorded when used
* Ensure any items that may be needed at short notice are reordered without delay
* Provide technical support to staff and customers with accuracy and efficiency
* Promote positive customer service telephone manner
* Always represent the company in a clean and smart uniform and a courteous manner
* Any other reasonable duties as required

SHARED RESPONSIBILITIES
* Identification reporting and rectification of any quality issues
* Personal training and development
* Development of new systems and work practices alongside management
* Maintain accurate records and identify sources of errors
* Management of Health and Safety issues alongside management

THE CANDIDATE
* A good technical understanding of electrics and electrical engineering
* Experience working with Pneumatics, Hydraulics, Air, Petrol, Diesel and Electric powered products
* Trained to NVQ Level 3 or equivalent
* A full UK Driving License
* Customer Service experience
* Confident telephone manner

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website

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