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Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This is a Fixed Term Contract for 12 months (immediate start essential), within a newly established team, and is therefore a rare opportunity to influence and truly help shape our direction, team culture, and way of working.
The attached job description provides the detail, but in summary you will be the first point of contact for senior managers regarding people related topics.
What you'll need to succeed
Have your customer's need at the heart of everything you do
Previous experience supporting volume consultations and change programmes in a fast pace environment
High attention to detail on all documents created
Strong ER experience managing complex cases
Ability to manage a wide variety of projects at any one time
Whilst your experience, skills and track record are an absolute requirement they are secondary to your credibility, resilient, commitment and genuine passion for great customer service.
What you'll get in return
You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street namesOur promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations