Part Time Customer Service Advisor (evenings and weekends)

Permanent East Midlands Jobs & Advice in Customer Services
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Job Detail

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Job Description

Part Time Call Centre Advisor

Corby

Starting salary: £18,135 pro rata/ £9,672 pro rata

(Potential to increase to £20,000 pro rata within the first year. Plus further increments with service)

Part time hours: 20 hours per week.

*** Part Time – evening shifts/ weekends***

Our industry-leading client is looking to recruit a Part Time Customer Service Advisor to join their expanding team at a large, busy call centre in Corby.

This position is Monday – Friday evening shifts (6pm – 10pm). Plus regular weekend day shifts, typically 11am – 3pm.

Key Duties of the Part Time Customer Service Advisor:

Take ownership of customer queries and follow through to completion
Identify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty products
Respond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's)
Deliver first class quality customer service
Promote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriate
Adhere to company processes, procedures, policies and standards
Maintain effective working relationships

About the Part Time Customer Service Advisor:

You'll have an excellent telephone manner and the ability to remain calm under pressure
You'll feel comfortable dealing with customers on the phone and always want to provide the best customer service experience possible
You're passionate about customer service Benefits:

Free parking and easily accessible via public transport
Wellbeing of employees is also important; our client runs monthly wellbeing features as well as a free weekly bootcamp
Childcare vouchers and a cycle salary sacrifice scheme
25 days holiday increasing with length or service
Subsidised canteen and free tea & coffee
Company Pension Scheme
Free Parking
Staff discounts on all products

If you feel you have what it takes to be the Part Time Customer Service Advisor, please apply today because we'd love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

If this isn't your perfect role, register with us and let us find it for you.

If this sounds like you, please apply today

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