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Operations Support Assistant

Permanent East Midlands Jobs & Advice in Administration
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Job Detail

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Job Description

About Us

Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role

We are recruiting for a Operations Support Assistant to join our Metworks team for an opportunity with great development potential as this is part of our succession plan towards a senior business support role within approximately 2 years. Our Metworks service is responsible for responsive repairs and planned works and you will support the team by carrying out a range of duties including;

– Booking training courses with approved suppliers
– Creating and issuing log joining instructions for delegates
– Issuing training registers to training providers, reconcile to delegate lists and add attendance to training records
– Maintaining training records, monitoring renewal dates to ensure all certification remains in date
– Scanning, filing and issuing certificates
– Maintaining details of holidays and other absence on the Metworks staff spreadsheet
– Ensuring all documentation is recorded and sent to HR
– Entering monthly OOH and O/T payments and send to Payroll
– Preparing recruitment documentation
– Assisting with recruitment and induction activities
– Controlling the issuing of keys to company vehicles and maintaining user records to enable all vehicle usage to be traceable
– Recording weekly vehicle checks, producing compliance reports for action by supervisors
– Helping to define Metworks business processes, drawing process maps and writing up procedures using the Metworks templates

What you'll need to succeed

– Work to the highest professional and ethical standards to provide an excellent service
– Strive for excellence in everything you do
– Work cooperatively and supportively with all colleagues
– Make clear decisions and deal positively with challenges
– Communicate clearly with people inside and outside the company
– Proficiency in Microsoft Excel, Word, and preferably DRS and Northgate
– Proven background in a customer service focused environment

What you need to do now

If you're interested in this role and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

Interview date: TBD

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Healthcare cashplan
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street namesOur promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations

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