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JR are working with a fantastic Manufacturing business in South Nottingham to find a Sales Support Specialist who will be first point of contact to the companies client base. You will be joining the business on a 6 month fixed term contract to be reviewed in March. You will be a great communicator who enjoys working under pressure and providing customer satisfaction.
Processing customer quotes and orders, you will have amazing attention to detail and be confident using MRP/ERP systems.
The successful candidate will be required to work remotely with all equipment provided.
* Issue quotations to customers
* Support the preparation of pricing agreements
* Follow up with customers and build longer term relationships
* Perform quality reviews
* Enter customer orders into SAP
* Liaise with internal departments and verify stock availability
* Establish and maintain accurate SAP master data relating to order entry and quote management, such as customer master, pricing records, customer material information record, and customer hierarchy.
* Process customer returns/complaints on SAP and monitor as required.
* Resolve customers’ credit and invoice issues in conjunction with Finance department.
* Strong attention to detail and a high degree of accuracy
* Ability to work under tight deadlines
* Strong problem solving skills and decision making skills
* Strong communication skills – listening, verbal and written.
* Highly proficient user of Enterprise Resource Planning (ERP) software, preferably SAP
* Able to demonstrate extensive experience of business to business customer service or sales related activities
* Long-term agreement pricing contract development and negotiation
* Experience in a Manufacturing environment is an advantage
* Inventory and consignment management
This role is being advertised by JR Recruitment on behalf of the client.
Other jobs you may have applied for may include: Sales Administration, Customer Success, Order Processor, Account Manager