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Interim Sales Support Specialist

Contract, Temporary East Midlands Jobs & Advice in Engineering
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Job Detail

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  • Experience Not Specified
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Job Description

JR are working with a fantastic Manufacturing business in South Nottingham to find a Sales Support Specialist who will be first point of contact to the companies client base. You will be joining the business on a 6 month fixed term contract to be reviewed in March. You will be a great communicator who enjoys working under pressure and providing customer satisfaction.

Processing customer quotes and orders, you will have amazing attention to detail and be confident using MRP/ERP systems.

The successful candidate will be required to work remotely with all equipment provided.

Responsibilities:

* Issue quotations to customers

* Support the preparation of pricing agreements

* Follow up with customers and build longer term relationships

* Perform quality reviews

* Enter customer orders into SAP

* Liaise with internal departments and verify stock availability

* Establish and maintain accurate SAP master data relating to order entry and quote management, such as customer master, pricing records, customer material information record, and customer hierarchy.

* Process customer returns/complaints on SAP and monitor as required.

* Resolve customers’ credit and invoice issues in conjunction with Finance department.

Key skills:

* Strong attention to detail and a high degree of accuracy

* Ability to work under tight deadlines

* Strong problem solving skills and decision making skills

* Strong communication skills – listening, verbal and written.

* Highly proficient user of Enterprise Resource Planning (ERP) software, preferably SAP

* Able to demonstrate extensive experience of business to business customer service or sales related activities

* Long-term agreement pricing contract development and negotiation

* Experience in a Manufacturing environment is an advantage

* Inventory and consignment management

This role is being advertised by JR Recruitment on behalf of the client.

Other jobs you may have applied for may include: Sales Administration, Customer Success, Order Processor, Account Manager

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