Customer Service Support Administrator

Permanent East Midlands Jobs & Advice in Administration
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Job Description

Customer Service Support Administrator


ASAP start

£23'000 – £25'000

Our client based in Alfreton is currently looking to recruit a Customer Service Support Administrator to join their team on a permanent basis.

This will be working in a busy and fast moving area of the business and will require an enthusiastic and dependable applicant who is focused, flexible and happy to get stuck in all areas of the business.

Working hours will be between Monday to Thursday, 9am – 5pm & Friday, 8am – 4pm.

Responsibilities will include but not be limited to:

Being responsible for new enquiries, and processing all leads as appropriate
Covering all administration roles
Providing all-rounder support to the office and covering where needed for holiday/sickness
Liaising with all departments to ensure that deadlines are met for new orders
Telephone communications with customers – dealing with queries
Follow ups with customers
Organising own-labelling for customers, over-seeing label amends and liaising with the label designers, ensuring that the customer's requirements are met
Provides necessary data for the Sales Director
Arrange appointments with clients
Managing enquiries and posting on social media channels
Updating website content as required
Managing promotions via mailing lists, newsletters and blogs
Maintain and develop existing customer relationships
Generate new leads and opportunities with key decision makers
Manage and arrange samples for customers liaising with the laboratory/warehouse.The ideal candidate will have skills in the following areas;

Excellent communication, clerical and keyboard skills
Good organisational skills and excellent attention to detail
Be able to multi-task
Be a friendly, supportive individual and be able to work within a team
A keen sense of customer service
The ability to cope with the pressure of deadlines and be self-motivated.Please apply directly today with your up-to-date CV

Due to the number of applications, only successful candidates will be contacted.

Office Angels are an equal opportunity employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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