Customer Service Representative

Permanent East Midlands Jobs & Advice in Administration
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Job Detail

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Job Description

Customer Service Representative  
£20,000 + 25 Days Holiday + 8 Bank Holidays + Further Benefits  
Your new company

A global Facilities Management & Technical Services provider with an industry leading reputation. Your new role

Working Monday – Friday, 8am – 5pm across a public sector contract. 
Sorting correspondence (emails, mail, letters, reports etc), data entry, updating trackers, logging tickets on the system, using be-spoke CAFM system.  
Working closely with the client and stakeholders across the business and working closely with the management team to support across the portfolio.
Engaging with the engineers closely, chasing sub-contactors for paperwork.
Supporting with administration duties, word, PowerPoint, outlook. What you'll need to succeed

Experience in an administration / customer service role, is essential
Ideally worked within the facilities management industry  
Experience using a CAFM system (maximo, concept, planet etc) & strong knowledge using MS programmes.
Good communication skills What you'll get in return

World class training and development with the opportunity to gain additional qualifications
Career progression opportunities
A unique and varied working environment offering long term job security What you need to do now
If you're interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Amelia Marples on (phone number removed) or alternatively, email your CV to (url removed)

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