Customer Service Coordinator

Permanent East Midlands Jobs & Advice in Customer Services
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Job Detail

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Job Description

SF Recruitment is currently recruiting for a Customer Service Coordinator on a permanent basis to be based with one of their clients in the Mansfield area.

You must be able to drive to be successful for this role!

This is a exciting, evolving role for the right ambitious person… To be successful within this role you will need to have a true passion for customer service.

This role will sit within a small, friendly team reporting directly into the Customer Service Manager with responsibilities including:

– Supporting and advising customers via telephone and email
– Managing any incoming queries, issues or complaints
– Billing customers
– Supporting projects where necessary
– Compiling reports
– General administration tasks including system updates, collating business correspondence etc.

The successful candidate for this role must have a great telephone manner, be confident to deal with all customers and issues that may arise, have strong IT skills, including a good working knowledge of Microsoft Office programmes and have the ability to pick up new systems quickly.

Training will be provided however this is a challenging role so you must be organised and have the ability to prioritise your own workload.

Working Hours – 8.30 am – 5.00 pm Monday – Friday

Salary: £20,000 – £21,000

If you think you have the relevant experience please apply online now

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