Care Coordinator / Scheduler

Permanent East Midlands Jobs & Advice in Social Care
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Job Detail

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Job Description

Are you ready for the next step in your career in care?

Hales Homecare has an exciting opportunity for an experienced Home Care professional to take that next step and join us as a Care Scheduler/Coordinator in our growing Grimsby branch, rated as Good by the Care Quality Commission. Excellent Salary and benefits available for a hardworking and tenacious candidate who wants to join this flagship team.

We want to invest in you to grow into this role and will give you all the support and tools to do so. If you're interested, please get in touch now!

The ideal candidate must have experience in the care sector, excellent communication and IT skills and be able to drive.

Duties may include:

Taking new Service Users referrals from brokerage teams, social workers and private Service Users or their families
Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations
Answering and monitoring incoming telephone calls
Liaising with and providing support to Senior Carers /Supervisors working within allocated area
Responsible for all data input relating to specified area as changes occur
Ensuring that holiday/sickness and emergency calls are assigned
Ensure all holiday requests are actioned and entered into the computer system, communicating approvals to staff or offering alternative dates
Updating records of Service Users and Care Workers on an on-going basis
Monitor Service Users that are in hospital/respite to ensure a safe return to our care
Preparation of reports as required
Processing amendments to ensure accurate payroll reporting on a weekly basis
Supporting the compliance checks of potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard
Maintaining all office policies, procedures, and in-house systems
Supporting the effective recruitment of Care Workers, ensuring accurate paperwork is maintained including application forms, health declaration, etc.
The successful candidate will be joining a highly reputable and forward-thinking organisation where your efforts will be recognised and rewarded!

If this opportunity is of interest to you, we'd love to hear from you! Please apply now!

Salary: Up to £21,000.00 per year 


Bike to work scheme
Employee discount
Referral programme
Store discounts
Wellness programmes

social care: 1 year (Preferred)
Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch

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